Product Launches

Experience Highlights
  • Managed end-to-end project scope covering IT, marketing, stock management, operations and channel readiness.
  • Developed Device Bundle Plan Project Management best practice and shared with PMO Project Managers.  
  • Project portfolio include: 
    - Device Bundle Plans
      iPhone 4S & iPhone 5, iPad Mini,  Samsung Galaxy S3 / S5 / S6,
      BlackBerry Z10    
    - Postpaid Plans
      TalkMore Plans, SurfMore Plans, MaxisONE Plans 

Retail Transformation 

Experience Highlights 
  • Program managed Retail Transformation end-to-end, from store identification, store survey, store design, regulatory and mall approval, contractor appointments, project execution, and post implementation review.
  • Experience in managing program timeline, multi-millions program budget, internal and external stakeholders alignment, vendors and contractors appointment and work execution, issue escalation, and multiple project teams nationwide for concurrent roll out.
  • Introduced new services to further improve customer shopping experience.

Product Category Management

Experience Highlights
  • Project scope covering market and customer research, marketing analysis (sales / customer / product / promotion / store by store analysis) , product category management, budget management, supplier management, customer shopping experience, operations enhancement, and  store-by-store implementation.
  • Experience in delivering projects under very tight project budget due to economic crisis. 

Market Research

Experience Highlights
  • Experience in delivering various types of market research including economic research, market sizing, competitor intelligence, customer satisfactory survey, and customer shopping experience survey. 
  • Able to define scope and deliverables of market research to provide actionable insights to end users.

e-Commerce and Online Banking

Experience Highlights
  • Experience in eCommerce consulting firm, consulted customers with the latest trend in eCommerce storefront.
  • Managed e-Commerce websites including online florist and gift shop
  • Experience on managing online banking project with strong exposure on risk management